Viridian Housing - Wifi Makes Happy Customers

Clare Trigg
8th April 2016

We talked to Viridian Housing’s Senior Property Manager to understand how high speed internet has increased their customer satisfaction rates.

As a large housing association, responsible for around 16,000 properties, Viridian Housing cater to the accommodation management of many portfolios. One of which being key workers.

Aware of the majority of communications, facilities and entertainment occurring online, the need for a fast and reliable internet service was recognised in order to provide an overall level of customer satisfaction.

By increasing internet speed, CableCom have helped in seeing Viridian Housing enjoy a customer satisfaction rate of 90%.